Frequently Asked Questions

We support healthcare organizations with strategic consulting services that drive continuous quality improvement through evaluation, education, and knowledge mobilization. We also offer targeted healthcare marketing to help clients strengthen their visibility, credibility, and impact. 

We understand that no two healthcare organizations are the same. That’s why our approach is flexible, collaborative, and rooted in your context. Whether you're in home care, long-term care, community health, a research environment, or otherwise, we work with you to co-develop practical strategies that reflect your priorities, challenges, and goals. 

Yes, we work with clients of all sizes — from individual providers to large, multi-site healthcare organizations — offering services that scale with your needs, whether you’re looking for full project management or targeted support. 

Our service breaks free from the complexity, bureaucracy, and impersonality of big companies. Our team works closely with clients to develop customized strategies, ensuring that each solution is tailored to the specific needs and goals of your organization.

Our co-design services bring together patients, caregivers, healthcare professionals, and other key stakeholders to collaboratively create care models and strategies that are directly informed by real-world experiences, ensuring better outcomes.

Knowledge mobilization is the process of turning evidence and insights into practical action. We help you bridge the gap between research and real-world care by developing clear strategies, engaging communication tools, and training supports to ensure that what works on paper delivers impact in practice. 

We bring together academic expertise and lived experience to offer a uniquely compassionate approach to aging and dementia care. With over a decade of  experience in research and consulting, alongside personal insights from supporting family members with dementia, we understand the system from both sides. This depth of experience allows us to design practical, person-centred solutions that larger firms often overlook. 

We help organizations deliver more compassionate, coordinated, and effective care for older adults and people living with dementia. Whether you're looking to implement a new program, strengthen staff training, or evaluate your current approach, we offer practical, evidence-informed support that reflects your priorities. Our work is grounded in real-world experience, and always designed to improve the care experience for those receiving and providing it.